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Get What You Need in a Background Check

Accurate and current results, quickly, so that you can make the best hiring decision possible.

  • We’re so confident you’ll love our service,
    that we’ll give you the first one at no charge.

    Contact us today to get started!

  • Our average turn-around time for a county criminal search is

    8.72 hours

    (while competitors average 45.50 hours)
  • “I love using Candid Research! We get almost immediate results.
    They go above and beyond to provide us with excellent service.”

    –Sally M., Human Resources Manager

Protect Yourself From Claims of Negligence

We provide reliable information that ensures your peace of mind
and assists you in providing a safe environment.


Partial list of services. If you don’t see what you need, please contact us.

Order Form

We offer all new, qualifying corporate accounts a free background check so you can experience our service first-hand.

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Answers to frequently asked questions about background screening.
1. Why should I run background checks?

Conducting background screening on job applicants has become a matter of necessity for employers for several reasons. Many applicants make false claims on their job applications and/or resumes or have been involved in criminal activity which they may not disclose. If you want to ensure a safer workplace and avoid negligent hiring lawsuits, the amount you would pay to pre-screen your applicants is very small compared to the legal fees you could have to pay later.

2. What searches are included in a background check?

Generally, the basic searches ordered as part of most background checks are County Criminal Record Check, Social Security Number Trace, Employment Verifications, and Education Verifications.

3. What does a Social Security Trace reveal?

The results of this search will reveal all of the counties your applicant has reported using their Social Security Number, as well as any other names or dates of birth your applicant may have used. This search is highly recommended because your applicant could have purposefully or inadvertently omitted this information when they completed your job application. This search protects you from job applicants that may be trying to conceal criminal convictions.

4. How long does it take to get reports?

In most cases, results will be returned in less than eight (8) business hours. However, there are cases in which a county search may have delayed results.

5. Can your company provide services nationwide?

Yes, we are a nationwide provider of employment background screening services. We have trained researchers accessing records in every county and state on a daily basis.

6. What is the turn-around time?

Our average turn-around time is 8.72 hours for a county criminal search. We achieve this by processing our reports in “real-time”. Most of our competitors process their data in batches, which results in an industry average of 45.50 hours.

7. Does my applicant need to complete a signed release?

Yes, each applicant needs to complete and sign a release in order to be in compliance with the FCRA. The Consumer Reporting Agency (CRA) who is providing you with the confidential information about your applicant, must be listed on the release form. Among other rights your applicants have, they are entitled to know who is providing you with the information.

8. Are your processes compliant with the Fair Credit Reporting Act (FCRA)?

Yes. We adhere to all guidelines set forth by the Fair Credit Reporting Act (FCRA), federal and state laws.

9. How do you ensure confidential information is secure?

We ensure the privacy and protection of our clients’ data through systematic security measures in the areas of information technology. This information is hosted on our own secure servers. We back up all of our data every evening and have all the necessary firewalls in place. Our reporting system is available only to authorized users, and all transmitted information is encrypted.

10. Can I run a national search?

Yes. We offer a search that is national in scope. However, it does not cover every jurisdiction in the country and contains records that may not be updated regularly. For this reason, we do not recommend this product as a stand-alone product. We suggest you use this report in conjunction with the SSN Trace and County Criminal Search.

11. Why are real-time county search necessary?

Because it is the only way to get the most current, accurate information. If you use a national database or any other records that are not updated regularly when making a hiring decision, you run the risk of hiring someone who may have been convicted of a serious offense. You may also illegally discriminate against someone who had a conviction dismissed. This is why it is illegal to take adverse action based on records that are not updated regularly.

12. What is negligent hiring?

Negligent hiring refers to a cause of action that arises from an employer’s obligation not to hire an applicant that they knew or should have known was likely to conduct themselves inappropriately toward other individuals or otherwise subject employees or third parties to actions which can create legal liability. Through negligent hiring lawsuits, many employers have been found liable for their failure to conduct appropriate due diligence through a pre-employment background investigation. Negligent hiring and retention lawsuits have cost many companies millions of dollars in damages. Conducting background checks prior to hiring employeeswill help to protect your organization from the potential of civil litigation.

13. How far does an employment background check go back?

Typically, employers requesting an employment background screening on an applicant will request a 7 year history, although some states allow reporting information up to 10 years. Sometimes there are exceptions, for example: If in the state of California, a potential applicant would be offered a salary of at least $125,000.00, the CRA can go back as far as 10 years. If this is not the case, the maximum allowed reportable period the state of California allows is 7 years.Aside from California, there are 11 additional states that limit the reporting of a conviction to 7 years from the date of disposition, end of parole or release from prison: Colorado, Kansas, Maryland, Massachusetts, Montana, Nevada, New Hampshire, New Mexico, New York, Texas, and Washington.

14. What are my obligations as an employer under the Fair Credit Reporting Act (FCRA)?

The applicant must complete and sign a release form provided to you by your background screening company. The release must be submitted to the background screening company, prior to conducting any type of background investigation, where an employment decision will be made. Provide your applicant with the Summary of Rights under the FCRA document, and if in California, the California Statement of Consumer Rights form. These forms are hand-outs, advising your applicants of their rights when a consumer report is being requested about them. It is your obligation as an employer to maintain this information in your records for a minimum of five years.

15. What if I decide to not hire someone based on the results of the background report? Can I just tell them I am not going to hire them because of the results of the background check?

No. Should you decide to disqualify someone from employment, due to the results of the background check, you are legally obligated to go through the following steps: Provide your applicant with a pre-adverse action letter, a copy of the entire background report, a Summary of Your Rights Under the FCRA form, and if in California, the California Statement of Consumer Rights form. Your applicant has 3-5 business days to resolve and/or dispute any negative information contained in their report. The pre-adverse action letter must include the name of the CRA, address, and phone number. This is so your applicant can contract the CRA, if they wish to do so, in order to find out the details regarding the negative information they wish to dispute. Should the period of 3-5 business days pass and your applicant has not demonstrated they are in the process of disputing the information contained in their report, you must then provide your applicant with an adverse action letter, and if in California, the California Statement of Consumer Rights form. The adverse action letter communicates to your applicant they are no longer being considered for employment and that your decision was influenced, in part of in whole, by the information contained in the Consumer or Investigative report, made at the employer’s request and provide the applicant with the name, address and phone number of the CRA.

About Us

Our Story

From its inception in 2008, Candid Research was designed to meet the challenging demands of the employer. We understood there was a problem getting quality pre-employment background checks quickly. So, we analyzed the search process and saw the opportunity for optimization. Today, our average turn-around time for county criminal searches is 8.72 hours, without ever compromising quality. In fact, most of our clients receive same-day results on searches that used to take weeks with other providers.

Contact us today and experience first-hand the reason our customers love working with us!

  • Absolutely the shortest turn-around time in the industry
  • Absolutely the most current, accurate results
  • Absolutely the most competitive pricing possible
Our Mission

To attract and retain excellent customers by delivering the best turn-around time, pricing, accuracy and customer service in the industry.

Our Philosophy

We believe that our decisions and actions impact our customers, employees, suppliers and the communities we serve. By always exercising sound judgment guided by our values, and implementing solid systems, practiced with discipline; we earn and retain the trust and loyalty of those we serve.

Our Values
  • Trust – We act in the best interest of our clients to create lasting partnerships.
  • Integrity – We behave with ethical strength and honesty at all times.
  • Service – We go above and beyond to deliver superior quality and excellence.
  • Passion – We are enthusiastic and help others wholeheartedly.
  • Respect – We treat others with dignity and listen to understand.
  • Our Privacy Policy

    What information do we collect?

    We collect information from you when you place an order or fill out a form. Any data we request that is not required will be specified as voluntary or optional. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other personal information. You may, however, our site anonymously.

    How do we use your information?

    • To personalize your experience and better respond to your individual needs
    • To improve our website based on the feedback we received from you
    • To improve customer service and move effectively respond to your requests and needs
    • To process transactions and deliver the purchased product or services requested by you
    • To send periodic emails with information or updates pertaining to your requests or future needs
    How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your account. These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the internet securely or PCI scanning to actively protect our servers from hackers and other vulnerabilities.

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

    After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    In addition, your personal information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the product or services requested by you.

    Do we use cookies?

    Yes we use cookies (small files that a site or its service providers transfer to your computer’s hard drive through your web browser, if you allow, that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information.

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Personal Information Disclosure: United States or Overseas

    Personal information submitted to Candid Research, Inc. will not be transferred, stored or processed outside of the United States or its territories.

    California Online Privacy Protection Act Compliance

    Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. Therefore, we will not distribute your personal information to outside parties without your consent.

    As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their member’s area and going to the “Edit Profile” page.

    Children’s Online Privacy Protection Act Compliance

    We are in compliance with the requirements of COPRA (Children’s Online Privacy Protection Act). We do not collect information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    CAN-SPAM Compliance

    We have taken the necessary steps to ensure that we are compliant with CAN-SPAM Act of 2003 by never sending out misleading information.

    Online Privacy Policy Only

    This online privacy policy applies only to information collected through our website and not to information collected offline.

    Your Consent

    By using our website, you consent to our privacy policy.

    Changes to this privacy policy

    Candid Research, Inc. may revise this policy from time to time. If there are material changes to this Privacy Policy, we will post the revised policy at this location. We encourage you to periodically review this Privacy Policy.

    Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below:

    Candid Research, Inc.
    3111 N. Tustin Street
    Suite 280
    Orange, CA 92865

    Effective Date: November 04, 2013

    Contact Us