You can choose to have our system send the applicant an invitation (via email or text) to enter their own personal information directly into our system, reducing data entry errors and eliminating this time-consuming task from your list of responsibilities.
Individuals electronically give consent and sign all required disclosures. Our system knows which forms are required based on the package you select and the jurisdictions involved, and it stores these forms with a date/time stamp.
You can choose to enter your hiring decisions into our system, and even have it notify other users when a decision is made, regardless of whether they have permission to see the report or not.
If you decide to take adverse action, our system will help you stay in compliance by making it easy to send pre-adverse action letters electronically and reminding you when it’s time to send the adverse action letter. It also tracks when the letters are viewed by the applicant and records the date/time and IP address from which they were viewed.
We are here for you if you have a question on a report or need assistance understanding adverse action best practices.
We investigate disputes immediately and almost always have a resolution within a few hours. We inform the consumer and you about the outcome of the dispute well before the 30 days allowed by law.